Anjanatech Solutions Ltd

James owns a small printing shop in Githurai. Last week, his only laptop crashed — and with it went his designs, customer records, and 3 years of hard work. 😢
No backup. No antivirus. Just heartbreak.

He’s not alone. Across Kenya, thousands of small business owners are unknowingly making simple tech mistakes that cost them customers, cash, and peace of mind.

Let’s change that. 🚀

Here are the 7 most common tech mistakes Kenyan SMEs make — and how you can avoid them starting today.

1. Running a Business on One Device Only 🖥️📱

Many SMEs rely on a single laptop or desktop — and if it fails, the business grinds to a halt.

Fix:
➡️ Always back up data to the cloud (Google Drive, OneDrive) or an external hard drive.
➡️ If possible, have at least one backup device for emergencies.

2. Ignoring Software Updates 🛑🔧

Those pop-ups asking you to update your app or system? They’re not just annoying — they often contain vital security patches.

Fix:
✅ Turn on automatic updates.
✅ Schedule a weekly tech check-in to update your apps and antivirus.

3. Using Pirated or Cracked Software 💿💀

It might seem like a money-saver, but cracked software often hides malware, opens you up to hacks, or just doesn’t work well.

Fix:
🔐 Invest in genuine software licenses — think of it as insurance for your business.

4. Weak Passwords and Reusing the Same Ones 🔓

Using “123456” or your shop name as a password? Hackers love that.

Fix:
🧠 Use strong, unique passwords that include symbols, numbers, and letters.
💡 Use a password manager like Bitwarden or LastPass if needed.

5. No Data Backup Plan 💾

Imagine losing all your Mpesa records, customer contacts, invoices… because you spilled tea on your laptop.

Fix:
☁️ Set up automatic cloud backups.
🔁 Back up important files weekly — manually or automatically.

6. No Tech Support or Maintenance Plan 🔍

Waiting for something to break before calling a tech expert is like waiting for your car to crash before getting insurance.

Fix:
🛠️ Work with a trusted ICT partner (like Anjanatech Solutions Ltd) to schedule regular maintenance.
📞 Have someone on call for emergencies.

7. Poor Internet Setup 🌐🐌

A slow or unreliable internet connection wastes hours, kills productivity, and frustrates customers trying to pay or order online.

Fix:
📶 Invest in a stable connection.
🔌 Consider business bundles with reliable ISPs.
📡 Get a good router and avoid free public Wi-Fi for business tasks.

💼 Don’t Let Tech Hold You Back

You don’t have to be a tech expert to avoid these mistakes — just be aware and proactive.
The good news? You're not alone.

👉 Anjanatech Solutions Ltd helps Kenyan SMEs stay protected, productive, and powered for growth.

✅ Affordable ICT maintenance
✅ Genuine software licensing
✅ Secure cloud backups
✅ Reliable devices and support

Let’s protect your hustle.
📍 Visit us at anjanatech.co.ke or reach out to our team.
You grow the business — we’ll handle the tech.

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